Cancellation Policy:
• You can cancel your test registration up to 14 days before the test date
• You'll receive a refund of 75% of the test fee
• If you cancel less than 14 days before the test date, you won't receive a refund.
How to Cancel:
1. Log in to your IELTS account
2. Click on "View Orders" and select the test registration you want to cancel
3. Click on "Cancel Registration"
4. Confirm your cancellation
Refund:
• Refunds are processed within 2-3 weeks
• Refunds are credited back to the original payment method.
Important Notes:
• You can't cancel or refund a test registration on the test date itself
• If you're absent on the test date without canceling, you won't receive a refund
• Contact your test center or IDP/BC customer support for assistance with cancellations
Remember to review the cancellation policies carefully before making any changes to your test registration.